What is the shipping fee?

For all your purchases from our online store, the shipping fee is only 20 TL to all over Turkey. For orders of 200 TL or more, the shipping fee is covered by our company.

How can I track my cargo?

When your order is shipped, we will send you an informative e-mail. You can log in to your membership account and follow the current status of your order.

When will the cargo arrive?

Your orders placed before 15:00 on weekdays will be delivered to the cargo on the same day. You can check the current status of your order from the "My Orders" tab in the "My Account" section.

After your order is shipped, it will be delivered to your address within 1-3 working days depending on the distance. Since cargo companies do not work during public holidays and holidays, deliveries cannot be made during these periods.

With which courier will my order be sent?

Our cargo deliveries are made all over Turkey via Yurtiçi Kargo.

In order for your delivery to be done correctly and easily, you must fill in your address information completely.

What to do if the courier could not reach you during delivery?

In the delivery process, your package will be delivered to the address you have given. If there is no one at the address, the courier will try to reach you again. Cargoes brought back to the branch must be received within 3 working days. Otherwise, the cargo will be returned to the exit branch within the knowledge of the sender. The shipping fee of the returned cargoes due to non-delivery, wrong or incomplete address information is collected from the return amount.